Shipping Policy

Effective Date: July 12, 2026

Thank you for shopping with Aura Martt. We are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During busy periods, processing times may be slightly longer.

Shipping Time

• Domestic Orders: Estimated delivery within 3–7 business days.

• International Orders: Estimated delivery within 7–21 business days, depending on the destination and customs processing.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Any available free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Delays

While we aim to deliver orders within the estimated timeframe, delays caused by weather, customs, courier services, or other circumstances beyond our control may occur.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Aura Martt is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 7 days of receiving your package. We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions about shipping or your order, please contact our customer support through the contact page on our website.